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Campsite House Rules

The present campsite regulation, which guests must fully accept entering the campsite, aim to create fair conditions for a civilized coexistence based on mutual respect, making your stay as enjoyable and comfortable as possible.

- To be admitted to Porto Cesareo Camping each guest must be authorized by the Management, after checking-in at the Reception. The entrance into the campsite involves the acceptance and the full observance of the present regulations (relating, for instance, to prices, camp rules, time-tables, etc.), which can be integrated by the addition of further rules the Management may have to introduce to ensure that its guests have the best possible campsite experience in compliance with the law.

- Upon arrival, campsite guests as well as daily visitors, are required to provide a valid photo identification document for registration. Children under 18 are not allowed to stay in the campsite without parent or adult supervision.

- The quoted daily rate needs to be paid irrespective of the arrival time. Please keep in mind that we work out the total amount of the stay starting at 12pm on scheduled arrival date and ending at 11am on the date of departure. If you fail to check-out by that time, we may apply an extra charge equivalent to the standard daily rate.

- Pitches can be chosen by camp guests among those indicated by our staff. Lodgings (such as, mobile homes) will be assigned by the staff according to availability.

- Visitors are only admitted with the prior permission from the Management. , after registering at the Reception during its opening hours.

Pitches

- Driving in/out the campsite is only allowed from 8am to 1pm and from 3.30pm to 8pm . Therefore, we kindly ask our guests to respect the public peace and silence, not entering or exiting the camp during these specific hours, unless authorized by the Management in case of emergency. All vehicles must proceed at a very slow speed.

- With regard to pets, small and medium-sized dogs are allowed on site, but they must be kept on a leash at all times. Dogs are not admitted to the camp common areas, such as bar, shop, swimming pool, amenities and shuttle bus

- We recommend all camping guests not to leave their valuables unattended. Moreover, please note that the Management is not liable, for any reason whatsoever, for any loss or theft of property..

- Water is a natural gift; do not waste it! It is therefore strictly forbidden to make improper use of water, such as washing cars or other vehicles. ;

Mobile homes

- Upon arrival , before occupying the assigned Mobile Home, guests are required to inspect the equipment provided for any defected, damaged or missing item and to fill in and sign the Hand-over Accommodation Form. Anyway, in case of damaged or missing items camping guests are advised to report them immediately to the Management. After the 24-hour period from their arrival time, guests will be solely responsible for any loss or damage found in the lodging during the final inspection.

- The camp enforces a 7 night minimum stay, from Saturday to Saturday. The booked Mobile Home will be available for guests from 5pm on arrival day and should be vacated within 10am on departure day. Please note that, in the case of late arrival or early departure, for whatever reason, no refund will be applied.

Booking and Payment Terms & Conditions

Pitches

- Your reservation will be firm and confirmed once the Campsite has received the requested down payment (deposit), equal to the 30% of the amount owing for the stay . Booking confirmation is only binding if made in person by email, fax or phone.

-Refund requests for booking cancellations or renunciations will be taken into account by the Management only if submitted in writing by email or by fax., - For cancellations made up 45 days prior to the scheduled arrival date, 50% of the deposit will be refunded;

- For cancellations made up 20 days prior to the scheduled arrival date, 25% of the deposit will be refunded;

After this time, the deposit is non-refundable.
- The reservedpitch will be held until 8pm on the scheduled arrival date. In case of need, camping guests can postpone the time of arrival contacting the Management by phone asap.
-Once this period has elapsed and the the camp Management has not received any message and/or call by the guest, the Campsite reserves the right to re-allocate the camping spot and, therefore, it cannot guarantee any pitch availability.
- Check-in time is from 10am onwards on the arrival day, unless the pitch is already available.
- Check-out time is by 10am on the scheduled date of departure, unless previously notified.

Mobile Homes

- Your reservation will be firm and confirmed once the Campsite has received the requested down payment (deposit), equal to the 30% of the amount owing for the stay . Booking confirmation is only binding if made in person by email, fax or phone.

-Refund requests for booking cancellations or renunciations will be taken into account by the Management only if submitted in writing by email or by fax., - For cancellations made up 45 days prior to the scheduled arrival date, 50% of the deposit will be refunded;

- For cancellations made up 20 days prior to the scheduled arrival date, 25% of the deposit will be refunded;

After this time, the deposit is non-refundable.

The reservedmobile home will be held until 8pm on the scheduled arrival date. In case of need, camping guests can postpone the time of arrival contacting the Management by phone asap.
- After 24 hours from the scheduled date of your arrival, the Campsite reserves the right to re-rent the assigned lodging.



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